Conversation right now on the phone. Customer: “How do I _____?” [not important what he's asking] Me: “Click the Start button on the bott…” Customer: [interrupting] “Hold on – hold on – don’t get all technical on me. Slow down now…” Me: “Okaaaaaay. Click. The. Start. Button.” Customer: “Yeah yeah, click the Start button. Yeah, [...]
Slow it down baby…